Accessibility declaration

Accessibility statement for Gateshead Healthcare

This page was last updated 08 August 2022

This accessibility statement applies to

This website is run by Gateshead Healthcare. We want as many people as possible to be able to use this website.

For example, that means you should be able to:

  • use your web browser to change colours, contrast levels and fonts

  • zoom in up to 200% without the text spilling off the screen

  • navigate most of the website using just a keyboard

  • navigate most of the website using speech recognition software

  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and Voiceover)

  • access the website using a mobile or tablet.

On sections that don’t provide technical information, we’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email

  • call 0113 256 3250

We’ll consider your request and get back to you as soon as possible.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website.

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: with details of the problem you have encountered.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone

Customers who are deaf, hard of hearing or speech impaired can contact us using the Relay UK service. You can find more information on the Relay UK website.

To call us using the Relay UK service, dial 18001 followed by the GP number you are registered at from the relay UK app.

Find out how to contact us by clicking here.

Technical information about this website’s accessibility

Gateshead Healthcare is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Preparation of this accessibility statement

This statement was initially prepared on April 08 2022. It was last reviewed on 12 April 2022.

This website was last accessibility tested on April 2022 by our IT department.

As part of our publishing policy, we carry out regular assessments and checks of documents and pages that are uploaded.