Submit Suggestion or Complaint

Your suggestions or complaint

Patient feedback is important to us in helping us shape our services. Your views help us to understand what it is we do well and how we can improve. We are always keen to hear feedback about your experience at our Surgery as well as investigate any complaint you might have.

You can provide feedback or submit your complaint in a number of ways. The Patient Advice and Liaison Service (PALS) are a dedicated team who will support you with your concerns about us and can be contacted through the following link https://www.cntw.nhs.uk/contact/patient-advice-service/

You can write to us directly at:

Practice Management Team

Rowland Gill Medical Centre

The Grove, Rowlands Gill

Tyne and Wear

NE39 1PW

Or you can complete the form below: